Aakash Jha
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Lack of banking facilities in this app compared to others, making this look like just Dummy app used just to login, see your existing balance, and make some of Fonepay payments. They just have to accept the fact that the facilities they are providing from the app are less, and they have to work on redesigning the app also. For example, the Global Smart Plus app has features like e-com load, which help users like me a lot. In the load wallet section, there should be more options, not just 2 only.
30 people found this review helpful
Samikshya K C
Probably the worst mobile banking application I have ever used. It's been almost a week I'm facing problem with login and it's not fixed yet?? We're not paying mobile banking charges to experience your system error most of the time. And there you are without any shame encouraging your customers to use mobile banking while 70% of the time we're facing problems with online transactions and log in. First fix your bugs!!!😡
72 people found this review helpful
Hi, We would like to chat with you with regards to your experience with us. Issues faced during system migration has been addressed and mobile banking is working fine. Please feel free to contact us at customercare@mbl.com.np for any issues.